The Art of Kaizen and Managing our Partners & Vendors

Sandeep KumarJune 26, 2024

At Suguna Developers, we’ve embraced the principle of continuous improvement in everything that we do to deliver a home. Be it the quality of raw materials, innovation in specifications or meeting customer expectations – we always look to better ourselves through collaborating and working with forward thinking and trustworthy partners/vendors. This approach has been fundamental in choosing and collaborating with our partners/vendors. Why we call them ‘partners’ or ‘vendors’ interchangeably is because many of them have been with us for decades and we consider them to be a close, trusted inner circle. People tell us that this is what Kaizen is all about. It seems like we were already doing it not as a fad, but as a search for excellence.

This desire to excel or Kaizen, transcends mere process improvement; it’s about cultivating relationships that are dynamic and growth-oriented. We prioritize forming partnerships with vendors who share our dedication to excellence and innovation.

Our Kaizen-based approach to vendor collaboration

Long-term perspective:

We aim to engage partners who are more than suppliers; they are our long-term growth partners.

Mutual growth

We focus on partnerships that promise mutual development, ensuring both Suguna Developers and our vendors evolve together.

Emphasis on quality

Choosing partners who consistently deliver high-quality materials is key to maintaining our customers’ trust.

Innovation

We always ask our vendors to push the envelope in terms of offerings and quality – sometimes at a much higher input cost for us as a company.

Since improvement is a continuous process, we look towards excelling and becoming better with every passing day.

The Impact:

Strong communication and respect

Effective collaboration with partners is based on clear communication and shared goals.

Continuous collaboration and learning

Creating a collaborative environment where learning and improvement are continuous.

Adaptability to market changes

Partners who embrace continuous improvement and innovation help us stay adaptable and responsive to market trends.

Unbridled innovation

This approach encourages finding innovative solutions to challenges, keeping us ahead in the market.

This is but one facet of the way we approach our work that has helped us build a happy, strong and loyal customer base.